Location: Tri State Region, NY, NJ, CT

About the Role

PBS Facility Service is seeking a Regional Security Supervisor to oversee security operations across multiple properties in New York, New Jersey, and Connecticut. This field-based role requires daily travel to conduct inspections, support officers, handle incidents, and maintain strong client relationships. The position ensures all officers follow PBS standards, meet licensing requirements, and provide a safe and professional security presence.

What You Will Do:

Operational Oversight

• Conduct routine and unannounced site inspections.
• Ensure officers follow post orders, uniforms, access control, and PBS procedures.
• Confirm posts are properly staffed and adjust coverage as needed.
• Inspect radios, badges, CCTV, and access control tools.
• Document findings and corrective actions.

Leadership and Training

• Supervise officers and site supervisors across multiple locations.
• Provide coaching, feedback, and on the job training.
• Conduct onboarding and review post orders with new officers.
• Respond to call offs and staffing gaps and provide coverage when needed.
• Support HR and Operations with performance or conduct issues.

Compliance and Quality

• Ensure officers maintain active NY, NJ SORA, and CT credentials.
• Confirm post orders and emergency procedures are current and accessible.
• Audit logs, incident reports, and visitor activity for compliance.
• Reinforce customer service, communication, and appearance standards.

Incident Response and Reporting

• Respond to incidents, alarms, and emergencies as the supervisory lead.
• Coordinate with building management and emergency services.
• Guide officers on scene control and accurate reporting.
• Review incident reports and escalate major concerns.
• Recommend improvements or additional training.

Client Relations

• Serve as primary point of contact for on site managers.
• Address service issues and operational concerns promptly.
• Participate in client meetings, property walks, and reviews.
• Communicate PBS policies and updates to clients and staff.

Administrative Reporting

• Submit inspections, training logs, incident reviews, and corrective actions.
• Support scheduling accuracy and payroll reconciliation.
• Provide data for KPIs and performance reviews.
• Maintain officer licensing and training records.

Travel and Availability

• Travel daily across NY, NJ, and CT in all weather conditions.
• Respond to urgent issues during evenings, nights, weekends, or holidays.
• Perform occasional overnight travel if needed.

What It Takes to Be Successful:

• High school diploma or GED.
• Three or more years of experience in security, law enforcement, military, or related field.
• One to three years of supervisory experience.
• Ability to obtain:
• NY Security Guard Registration
• NJ SORA License
• CT Security Officer Certification ID Card
• Valid driver’s license with acceptable driving record.
• Strong written and verbal communication skills.
• Ability to lead teams across multiple locations.

Preferred Qualifications

• Associate or Bachelor degree in Criminal Justice, Security Management, or related field.
• Experience managing multi-site or multi-state operations.
• Bilingual English and Spanish.
• Experience with CCTV, access control, alarm systems, and incident reporting

PBS Facility Service is seeking a skilled and proactive Building Handyman to oversee day-to-day maintenance and operations for a residential property. This role requires a hands-on, detail-oriented individual capable of ensuring the building is well-maintained and safe for residents and staff alike. The Superintendent/Handyman will work closely with the property manager and contractors to address any issues and complete necessary repairs. 

As a supervisor, you will be responsible to effectively direct, manage, train and re-train the team as needed and manage the team. The ability to exercise good judgment in a variety of situations. In addition, multi-tasking, team building as well as strong leadership skills are a must. Other critical success factors for this role include the ability to think-outside- the- box, maintain a positive attitude, be self-reliant, remain flexible in daily responsibilities and always conduct oneself professionally.

JOB REQUIREMENTS

• Drive the team to meet daily and weekly performance standards.
• Strengthen the team culture by acting as an example of aptitude, effectiveness, and professionalism.
• Strong desire to be part of a team, while achieving personal and company goals.
• Drive the team to meet daily and weekly performance standards.
• Passion for problem solving, analyzing data and identifying potential employees
• Desire to drive beneficial change with an organization.
• Motivated to learn, both through training, independently, and adapting quick on learning new systems.
• Ability to effectively communicate and solve any critical situations.
• Ability to react and show leadership in a fast-paced, high-urgency situations.
• Ability to perform all above-mentioned duties
• Other duties as needed.
• MUST BE BILINGUAL IN SPANISH!

JOB DESCRIPTION

• Ability to be on call for emergencies or assistance 24/7
• Self-starter with the ability to multi-task and manage time without direct supervision.
• Personal appearance, business image.
• MUST speak and write English, speaking other languages is a Plus.
• MUST read the shift log daily and monitor the cameras on daily basis.
• Assign personnel in the day-to-day activities (scheduling) and handling of emergency requests.
• MUST provide the team with the schedule every two weeks and keep updating as needed.
• Develop and maintain positive relationship with the team and attend team meeting as needed.
• Visit employees on regular basis on each site on different shifts to reach each employee, rotating every two weeks.
• Provide training to new hires and follow up on performance evaluation.
• Willing to get involved with daily duties and functions with staff
• Re-evaluate the employee skills and performance if necessary.
• Make sure the employees are following the Handbook regulations and the regulations of the building.
• Every conversation with employees MUST be documented.
• Handling any customer complain in timely manner and professional level.
• Punctuality on fixing and reviewing clock in-out punches on daily bases.
• Record and address any attendance issues, report to HR department any warning notice before approaching the employee.
• Any employee request for PTO available, the supervisor should send an email to Payroll department, using the correct form.
• Request forms for sick, day off, and vacation MUST be provided by the supervisor.
• All incident report filled out upon occurring, MUST be reported to HR.
• All the warnings and terminations MUST be sent to HR, which should have three signatures: supervisor and HR, OR two supervisors and the employee.

PBS Facility Service is seeking a skilled and proactive Building Handyman to oversee day-to-day maintenance and operations for a residential property. This role requires a hands-on, detail-oriented individual capable of ensuring the building is well-maintained and safe for residents and staff alike. The Superintendent/Handyman will work closely with the property manager and contractors to address any issues and complete necessary repairs. 

Key Responsibilities
1. Facilities & Maintenance Management
2. Environmental Services (EVS) & Housekeeping
3. Leadership & Financial Stewardship

• Infrastructure Oversight: Manage the operation and repair of HVAC, electrical, plumbing, and life safety systems (fire alarms, sprinklers).

• Preventative Maintenance: Develop and execute a comprehensive PM program to extend the life of building assets and minimize downtime.

• Contractor Management: Source, negotiate, and oversee third-party vendors for specialized repairs and major renovations.

• Regulatory Compliance: Ensure the facility meets all local, state, and federal codes (e.g., OSHA, NFPA, Joint Commission, or EPA).

• Sanitation Standards: Establish and maintain rigorous cleaning protocols to ensure a pathogen-free and aesthetically pleasing environment.

• Infection Control:  Implement specialized terminal cleaning procedures and waste management (biohazard) protocols.

• Laundry & Linen: Oversee the efficient processing and distribution of linens and uniforms.

• Quality Assurance: Conduct regular "white glove" inspections of all public spaces, offices, and private rooms to ensure housekeeping excellence.

• Team Development: Recruit, train, and mentor a dual-functional team of maintenance technicians and housekeeping staff.

• Budgeting: Manage the department’s annual operating budget and Capital Expenditure (CAPEX) planning.

• Sustainability: Drive energy-saving initiatives and "green" cleaning programs to reduce the facility's carbon footprint.

Location: Midtown Manhattan 

Job Type: Full Time

About the Role

The Doorman and Concierge at PBS Facility Service provide a high standard of hospitality, access 

control, and resident support for luxury residential buildings. This role creates a welcoming atmosphere, 

assists residents and guests, and ensures the lobby operates smoothly and professionally at all times.

The ideal candidate is polished, reliable, and service oriented.

What you will do

• Greet residents and guests with courtesy, professionalism, and attentiveness.

• Maintain a welcoming lobby environment that reflects PBS service standards.

• Assist with resident inquiries, directions, amenity information, transportation requests, and 

daily needs.

• Uphold the PBS tone guide for consistent, high quality customer service.

• Monitor building entrances and verify all visitors, guests, and vendors.

• Maintain accurate sign in procedures and follow building access protocols.

• Ensure only authorized individuals enter the building.

• Remain alert and report any suspicious activity or safety concerns immediately.

• Support emergency response actions by following PBS protocols and building rules.

• Maintain a clean, organized, and presentable lobby throughout the shift.

• Coordinate with building management, superintendent, and PBS supervisors for resident needs 

or concerns.

• Communicate service issues, incidents, or building updates through shift notes and reports.

• Address resident concerns in a polite and solution focused manner.

• Escalate matters that require management attention.

Location: Sheepshead Bay Brooklyn

Job Type: Full Time

About the Role

The Doorman and Concierge at PBS Facility Service provide a high standard of hospitality, access 

control, and resident support for luxury residential buildings. This role creates a welcoming atmosphere, 

assists residents and guests, and ensures the lobby operates smoothly and professionally at all times.

The ideal candidate is polished, reliable, and service oriented.

What you will do

• Greet residents and guests with courtesy, professionalism, and attentiveness.

• Maintain a welcoming lobby environment that reflects PBS service standards.

• Assist with resident inquiries, directions, amenity information, transportation requests, and 

daily needs.

• Uphold the PBS tone guide for consistent, high quality customer service.

• Monitor building entrances and verify all visitors, guests, and vendors.

• Maintain accurate sign in procedures and follow building access protocols.

• Ensure only authorized individuals enter the building.

• Remain alert and report any suspicious activity or safety concerns immediately.

• Support emergency response actions by following PBS protocols and building rules.

• Maintain a clean, organized, and presentable lobby throughout the shift.

• Coordinate with building management, superintendent, and PBS supervisors for resident needs 

or concerns.

• Communicate service issues, incidents, or building updates through shift notes and reports.

• Address resident concerns in a polite and solution focused manner.

• Escalate matters that require management attention.

• Access Control: Managing the main lobby or gatehouse. This involves verifying the identity of residents, checking in guests/vendors against authorized lists, and preventing unauthorized entry.

• Patrol & Inspection: Conducting regular rounds of the property, including hallways, stairwells, parking garages, and perimeters, to check for open locks, fire hazards, or suspicious activity.

• Surveillance Monitoring: Actively watching CCTV feeds and responding to alerts from motion sensors or intrusion alarms.

• Emergency Response: Acting as a first responder for medical emergencies, fire alarms, or domestic disturbances until police or EMS arrive.

• Resident Services: Handling package deliveries, answering tenant inquiries, and sometimes assisting with lockouts or minor facility issues.

• Reporting: Maintaining a daily "Shift Log" and writing detailed "Incident Reports" for any unusual occurrences, thefts, or safety breaches.

Mandatory NJ Qualifications

To work in this role in New Jersey, you must meet the legal requirements set by the State Police:

• SORA License: You must possess a valid Security Officer Registration Act (SORA) license. This requires a 24-hour training course, fingerprinting, and a background check.

• Age: Minimum of 18 years old (21+ for armed positions).

• Education: High school diploma or GED equivalent.

• Legal Status: Must be a U.S. citizen or legal resident with no disqualifying criminal history (felonies or certain thefts).

Key Skills & Physical Requirements

The daily duties of an armed guard in a residential setting focus on protecting lives and property while maintaining a professional presence.

• Access Control & Gatekeeping: Monitoring entry and exit points to ensure only residents and authorized guests enter. This often includes verifying IDs and managing visitor logs.

• Active Patrolling: Conducting regular, often randomized foot or vehicle patrols of the perimeter, hallways, parking garages, and common areas to deter criminal activity like theft or vandalism.

• Emergency Response: Serving as the first responder to high-risk incidents, including active threats, burglaries in progress, or violent disputes.

• Surveillance Monitoring: Overseeing CCTV feeds and alarm systems to identify suspicious behavior before it escalates.

• Conflict De-escalation: Defusing tense situations between residents or unauthorized visitors using professional communication techniques, with the firearm as a strictly last-resort measure.

• Reporting: Maintaining detailed daily activity logs and filing formal incident reports for any security breaches or safety hazards.

Mandatory NJ Qualifications

To work in this capacity, you must meet rigorous legal requirements set by the .

Residential-Specific Duties

In upscale or high-density NJ housing, guards often take on "concierge-style" security duties:

• Resident Assistance: Walking residents to their vehicles at night or assisting with emergency lockouts.

• Package Management: In some buildings, guards oversee high-value delivery security.

• Rule Enforcement: Ensuring building policies (noise, smoking, parking) are followed to maintain order.

Important Note: In New Jersey, having an Armed SORA card does not automatically allow you to carry a gun. You must also possess a valid NJ Permit to Carry a Handgun and meet your employer's specific liability insurance requirements.

PBS Facility Service is seeking a skilled and proactive Building Handyman to oversee day-to-day maintenance and operations for a residential property. This role requires a hands-on, detail-oriented individual capable of ensuring the building is well-maintained and safe for residents and staff alike. The Superintendent/Handyman will work closely with the property manager and contractors to address any issues and complete necessary repairs. 

PBS Facility Service is seeking a skilled and proactive Building Handyman to oversee day-to-day maintenance and operations for a residential property. This role requires a hands-on, detail-oriented individual capable of ensuring the building is well-maintained and safe for residents and staff alike. The Superintendent/Handyman will work closely with the property manager and contractors to address any issues and complete necessary repairs. 

Ultimately, you’ll ensure our building is safe, clean, and inviting.

Responsibilities

• Sweep and mop floors and vacuum carpets
• Ensure building entrance is always free of clutter
• Direct guests to the reception area or the appropriate office/room
• Fix minor technical issues, like changing bulbs
• Report damages, call technicians and monitor repairs
• Maintain stock of cleaning supplies
• Comply with health and safety regulations
• Follow evacuation rules in case of emergencies

Requirements and skills

• Previous work experience as a Porter, Janitor or Custodian
• Hands-on experience with industrial cleaning equipment
• Good physical condition, stamina and strength (e.g. to lift heavy equipment and luggage)
• Familiarity with security regulations
• Solid verbal communication skills to interact with cleaning staff, technicians, and customers
• Basic mechanical skills

Job Title: Manager of Superintendents, Handyman, and Emergency Response Operations

Job Type: Full-time

Job Location:

Who We Are

"Founded in 2005 by Joel Berkovic, PBS draws on over two decades of experience in commercial building services. Our mission is to provide custom facility services that anticipate your needs and match the high standards set by our customers, so that they can focus on their business.

About The Role

The Manager of Superintendents, Handyman, and Emergency Response Operations at PBS Facility Service will oversee and coordinate a team of technicians to perform maintenance, repair, and remediation work. The ideal candidate should have a minimum of 5 years of experience in construction and maintenance, with at least 2 years of supervisory experience, as well as excellent communication and leadership skills. Additionally, the candidate should have an SST Card and Water Restoration certification, be available to work flexible hours including nights, weekends, and holidays, and must be on call for emergencies.

What You’ll Do

• Manage the deployment of team of Superintendents, Handyman, and Emergency Flood and Mold Remediation Technicians to sites as needed with efficacy.
• Manage and coordinate the work of a team of Laborers, Handyman, and Emergency Flood and Mold Remediation Technicians.
• Develop and implement protocols for performing maintenance, repair, and remediation work.
• Ensure that technicians and laborers have the necessary equipment, tools, and supplies to perform their work effectively.
• Monitor job progress and ensure that work is completed on time and within budget.
• Provide technical expertise and guidance to technicians and laborers as needed.
• Communicate with customers and clients to provide updates on the progress of work and answer any questions they may have.
• Maintain accurate records of work performed, equipment used, and materials removed.
• Train and develop technicians and laborers to ensure that they have the necessary skills and knowledge to perform their work effectively.
• Ensure that all work is performed in compliance with industry standards and regulations.
• Manage timesheets for accuracy of payroll and budgets

What You’ll Bring

• High school diploma or equivalent; a bachelor's degree in a related field is preferred.
• Minimum of 5 years of experience in construction and maintenance, with at least 2 years of supervisory experience.
• Excellent communication and leadership skills.
• Strong problem-solving and decision-making abilities.
• Ability to work flexible hours, including nights, weekends, and holidays.
• SST Card & Water Restoration certification
• S95, S13, S12

Location: Greenpoint Brooklyn

Job Type: Full Time

About the Role

The Doorman and Concierge at PBS Facility Service provide a high standard of hospitality, access 

control, and resident support for luxury residential buildings. This role creates a welcoming atmosphere, 

assists residents and guests, and ensures the lobby operates smoothly and professionally at all times.

The ideal candidate is polished, reliable, and service oriented.

What you will do

• Greet residents and guests with courtesy, professionalism, and attentiveness.

• Maintain a welcoming lobby environment that reflects PBS service standards.

• Assist with resident inquiries, directions, amenity information, transportation requests, and 

daily needs.

• Uphold the PBS tone guide for consistent, high quality customer service.

• Monitor building entrances and verify all visitors, guests, and vendors.

• Maintain accurate sign in procedures and follow building access protocols.

• Ensure only authorized individuals enter the building.

• Remain alert and report any suspicious activity or safety concerns immediately.

• Support emergency response actions by following PBS protocols and building rules.

• Maintain a clean, organized, and presentable lobby throughout the shift.

• Coordinate with building management, superintendent, and PBS supervisors for resident needs 

or concerns.

• Communicate service issues, incidents, or building updates through shift notes and reports.

• Address resident concerns in a polite and solution focused manner.

• Escalate matters that require management attention.

• Maintain strong communication and teamwork with all PBS staff assigned to the site.

What it takes to be successful

• Prior hotel experience is required.

• Experience in hospitality, concierge, doorman service, or customer service preferred.

• Professional presence and strong communication skills.

• Must be able to work under pressure, handle multiple tasks at the same time, and remain calm 

and professional in a fast-paced environment.

• Basic technology skills for visitor logs, communication apps, or building systems.

• Ability to stand for long periods and perform light physical tasks.

• Bilingual English and Spanish is helpful

Concierge & Front Desk Operations Manager – (Multi-Site) 

Doorman Duties and Responsibilities

• Greet and welcome all visitors, tenants, and guests in a friendly and professional manner
• Monitor the entry and exit of people and vehicles
• Ensure the safety and security of the premises by identifying and addressing any security threats and issues
• Provide assistance to visitors, tenants, and guests as needed
• Ensure that all visitors and tenants sign in and out of the premises
• Monitor CCTV systems and alarm systems
• Report any suspicious activity to the appropriate authorities
• Ensure that all fire safety protocols are followed
• Keep the premises clean and tidy

Doorman Requirements and Qualifications

• High school diploma or equivalent
• Previous experience in a customer service-related role preferred
• Excellent interpersonal and communication skills
• Knowledge of safety and security protocols
• Able to work independently or as part of a team
• Able to stand or walk for extended periods of time
• Able to lift and carry items up to 50 pounds
• Must be able to pass a background check

PBS Facility Service is seeking an experienced and results-driven Director of Housekeeping to oversee and manage all housekeeping operations within a nursing home setting. This role ensures the cleanliness, safety, and overall quality of the facility, directly contributing to the well-being of residents, staff, and visitors. The Director of Housekeeping will lead the housekeeping team, maintain compliance with infection-control standards, manage departmental budgets, and uphold PBS Facility Service’s commitment to excellence in healthcare facility management.

What you will do

Leadership and Supervision

·         Supervise all housekeeping staff to ensure cleanliness and safety across multiple sites.

·         Participate in the recruitment, hiring, training, evaluation, and discipline of housekeeping personnel.

·         Develop work schedules, assign tasks to staff, and monitor performance to meet facility standards.

·         Provide individual guidance and motivation to employees to foster a culture of excellence and accountability.

Site Assessment and Setup

·         Assess the housekeeping needs of multiple locations to ensure consistent and high-quality standards.

·         Plan and implement housekeeping operations at new sites, including staffing, equipment, and supply requirements.

·         Establish protocols and processes to achieve operational excellence at all managed sites.

Operations Management

·         Conduct regular inspections of resident rooms, common areas, and facility grounds to ensure cleanliness and compliance with infection-control procedures.

·         Plan, coordinate, and oversee housekeeping projects and special cleaning assignments.

·         Assign equipment to staff and monitor its use, ensuring that all equipment is clean and in working condition at all times.

·         Assist housekeeping staff with tasks when necessary to meet operational demands.

·         Oversee systems and infrastructure supporting laundry services, ensuring they meet operational needs.

·         Maintain laundry equipment and ensure proper environmental conditions for safe and effective operations.

·         Monitor laundry services to ensure compliance with infection control standards and health regulations.

Safety and Compliance

·         Maintain high standards of cleanliness and safety throughout the facility in compliance with infection-control regulations.

·         Ensure that all cleaning processes align with established health and safety protocols.

·         Respond to resident and visitor complaints promptly, addressing any housekeeping-related concerns effectively.

·          

 Administrative Duties

·         Order and maintain inventory of cleaning supplies and equipment.

·         Develop and manage the departmental budget, monitor expenses, and identify cost-saving opportunities.

·         Process work orders, approve employee timesheets, and generate departmental reports.

 Collaboration and Communication

·         Report items in need of repair or maintenance to appropriate personnel and ensure timely resolutions.

·         Attend and participate in departmental meetings, training sessions, and professional development courses.

·         Communicate effectively with residents, families, and staff to foster a positive environment.

What it takes to be successful

·         High school diploma or equivalent required; further education in hospitality or management is a plus.

·         Proven leadership experience in housekeeping and environmental management, in a healthcare or long-term care setting.

·         Ability to oversee and manage housekeeping operations across multiple sites.

·         Expertise in assessing and setting up housekeeping operations at new facilities.

·         Strong work ethic, drive for quality and customer service, and problem-solving skills.

·         Excellent written and oral communication skills, with the ability to handle complaints and resolve conflicts.

·         Strong administrative and organizational skills, with the ability to prioritize and manage multiple responsibilities.

·         Ability to function effectively under stressful conditions and maintain composure.

Who we are: 

PBS Facility Service is a leader in facility management and services in the tri-state area. We are committed to delivering exceptional services that ensure the smooth operation and maintenance of properties across our portfolio. At PBS, we pride ourselves on fostering a professional and supportive work environment, where every team member plays a crucial role in our success.

About the Role:

We are seeking a professional and welcoming Receptionist to join our team. As the first point of contact for clients, employees, and visitors, the Receptionist is key to creating a positive first impression. This role requires a detail-oriented, organized individual who can handle multiple responsibilities with a high level of professionalism and discretion. In addition to traditional receptionist duties, the position will support basic HR functions, offering an opportunity to expand your skill set in both administrative and human resources areas.

What you will do:

·         Greet and Assist: Welcome visitors, clients, and employees warmly, providing exceptional customer service and answering any questions they may have.

·         Phone Management: Answer and direct phone calls in a friendly, efficient manner, ensuring inquiries are addressed or transferred to the appropriate departments.

·         Reception and Office Maintenance: Maintain the reception area and all common areas (e.g., kitchen, lobby, office) in a clean and tidy manner, creating a professional atmosphere for all who visit or work at PBS.

·         Mail and Deliveries: Receive and distribute deliveries, sort incoming mail, and ensure outgoing mail is processed efficiently.

·         Administrative Support: Operate standard office equipment, including, copy machines, and computers. Manage general office filing systems and organize paperwork as required.

·         Record Keeping: Keep accurate records of visitor logs, calls received, and messages delivered to ensure seamless communication within the office.

·         Supply Inventory: Monitor office supply levels, order replenishments as needed, and keep inventory organized.

·         HR-Related Support: Assist with scheduling interviews, maintaining confidentiality in handling sensitive documents, and helping new hires complete initial onboarding paperwork when necessary.

HR Competencies:

·         Confidentiality: As the Receptionist may interact with sensitive information, the ability to maintain confidentiality in HR-related tasks is critical.

·         Communication Skills: Effective communication is essential, both for greeting visitors and conveying important HR information accurately and professionally.

·         Organizational Skills: Handling office logistics, managing appointments, and organizing paperwork are all essential to ensuring smooth day-to-day operations, particularly when supporting HR functions.

What you need to be successful:

·         High school diploma or equivalent (GED) required

·         2-3 years of receptionist experience in a fast-paced office environment

·         Proficiency in Microsoft Office (Word, Excel, Outlook)

·         Minimum typing speed of 35 wpm

·         Excellent phone etiquette and strong communication skills

·         Fluent in English, with strong reading, writing, and speaking abilities

·         Comfortable multi-tasking, prioritizing, and working independently

·         Exceptional interpersonal skills, with the ability to interact professionally with a diverse range of people while under stress

·         Bilingual in Spanish is required to accommodate our diverse client and employee base

·         Punctuality and Reliability: Must have a strong attendance history and demonstrate a commitment to being on time and ready to work

About the role:

PBS Facility Service is searching for a Payroll Manager which will be responsible for overseeing the payroll processes for a growing facility service company with multiple locations across the tri-state area. The ideal candidate should have a minimum of 5 years of experience in payroll processing, excellent organizational skills, and an ability to work with a high-volume payroll.

Your Skills

• Process high-volume payroll for 700+ employees across different US businesses and employee groups.
• Supervise payroll process for your particular work groups and ensure accurate and timely processing.
• Oversee payment of wages, bonuses, benefits, and taxes.
• Interpret policies and regulations and assist employees and management.
• Ensure compliance with federal and state laws and regulations.
• Lead Year End process, tax reconciliation, and payroll issues.
• Continuously improve payroll processes and procedures.
• Audit payroll and resolve issues to ensure accuracy.
• Keep up-to-date with laws and regulations.
• Serve as escalated contact for payroll-related issues and coordinate with HR and finance.
• Budgeting knowledge
• Timeclock management/experience

What is required to be successful:

• Bi-lingual in English and Spanish.
• 5+ years of payroll experience with high-volume payroll processing.
• Ability to quickly learn payroll/HRIS systems, experience with Viventium a plus.
• Strong written and oral communication skills.
• High integrity, credibility, and confidentiality.

Good to have:

• Ability to develop high-quality deliverables.
• Proficient Excel skills.
• Strong communication skills.
• Demonstrated ethical and moral behavior.
• NYS prevailing wages knowledge a plus
• NYS Audit compliance knowledge (comptroller’s office audits)

Company: PBS Facility Services

Location: Brooklyn, NY

Employment Type: Full-time

About Us

Founded in 2005 by Joel Berkovic, PBS Facility Services leverages over two decades of experience in commercial building services. Our goal is to deliver customized facility services that not only meet but exceed our customers' high standards, allowing them to concentrate on their core business operations.

About the Role

At PBS Facility Services, our Accounting team plays a crucial role in contributing to the growth and success of our organization. As the Controller, you will lead and expand the Accounting team, serving as a key driver behind PBS Facility Services' continued achievements. Reporting directly to the Founder & CEO and working closely with the COO, you will oversee accounting operations, including accounts payable, accounts receivable, general ledger, and financial reporting. We are seeking an ideal candidate with a minimum of a bachelor's degree in accounting or business and a minimum of 7 years of experience in a similar position.

What You'll Do

Provide oversight for all accounting operations, including accounts payable, accounts receivable, general ledger, and financial reporting.

Manage the monthly, quarterly, and annual financial close process.

Analyze financial data and provide valuable insights to management.

Develop and implement accounting policies and procedures.

Manage cash flow and forecasting activities.

Ensure compliance with accounting principles, tax regulations, and legal requirements.

Cultivate relationships with external auditors and tax advisors.

Lead and mentor the accounting team, comprising accounts payable, accounts receivable, and billing specialists.

Expand the accounting department, aiming for a team of 6 professionals.

Oversee P&L and FP&A responsibilities.

Prepare financial statements and reports.

Track key metrics, including revenue, labor cost, gross profit margin, billable hours, utilization rate, average bill rate, accounts receivable, accounts payable, and budgets.

Collaborate with other departments to enhance financial processes.

Report directly to the CEO.

PBS Facility Service, a leader in comprehensive building management, is looking for an experienced

Building Manager to oversee our residential properties. As a Building Manager, you will ensure the

seamless operation and maintenance of our facilities, uphold maintenance and security standards, and

deliver exceptional service to tenants and property owners.

Key Responsibilities:

Work Order and Maintenance Management:

• Oversee the execution and monitoring of work orders using MIQ and/or Building Link, adhering

to our Work Order SOP.

• Conduct regular inspections of common areas, ensuring maintenance and compliance with

safety regulations.

• Manage building upkeep, including landscaping, exteriors, waste management, and recycling

programs.

• Oversee building systems like HVAC and electrical and respond to emergencies as per the

Emergency SOP.

Maintenance Planning:

• Develop maintenance plans, integrating preventative maintenance schedules.

• Maintain operational manuals and track equipment inventory effectively.

• Communicate maintenance responsibilities and expectations clearly to the staff.

Staff Management and Training:

• Conduct training sessions in line with the Building Personnel Handbook.

• Engage in collaborative decision-making and maintain high staff morale.

• Organize regular staff meetings to discuss updates and address issues.

Vendor and Contract Management:

• Liaise with contractors, ensuring compliance with our SOPs.

• Manage budgets, monitor expenditures, and report variances to property management.

Compliance and Record-Keeping:

• Stay up to date and comply with all relevant laws and regulations.

• Conduct inspections and develop comprehensive emergency response plans.

• Maintain accurate records in MIQ and/or Building Link systems.

Resident Relations:

• Foster positive relationships with residents, providing excellent customer service.

• Identify and implement strategies to improve building maintenance and resident services.

Proactivity:

• Proactively identify areas for improvement and implement strategies to enhance the living

experience.

• Take necessary precautions to prevent accidents and ensure a safe community environment.

Qualifications:

• A minimum of 5 experience in property management or a related field.

• Strong knowledge of building systems (HVAC, electrical, plumbing, etc.).

• Excellent organizational, leadership, and communication skills.

• Proficiency in property management software (Yardi, BuildingLink, MIQ and MS Office Suite)

• Strong verbal and written communication skills.

• Relevant certifications (e.g., Certified Property Manager (CPM), Facilities Management

Professional (FMP) are highly desirable

• Strong understanding of building maintenance, codes, and safety regulations.

• Ability to work flexible hours, including availability for emergency responses.

About PBS Facility Service: Founded by commercial building management veterans, PBS Facility Service

excels in delivering flexible, tailored facility solutions. Our services range from janitorial work to

comprehensive crisis recovery, always focusing on eco-friendly practices and the highest standards of

efficiency and quality

Job Overview:

PBS Facility Service is seeking a Junior Accountant to join our Brooklyn office team, this is a new and integral role within our financial team. This role encompasses various responsibilities including Accounts Receivable, bank deposits, bank reconciliation, collections, and customer service. The Junior Accountant will play a vital role in ensuring accurate financial records, efficient account management, and timely collections, contributing to the overall financial success of the company. This position reports directly to the Financial Controller.

What you will do:

Accounts Receivable:

• Process check deposits electronically, accurately recording all transactions.
• Reconcile deposits in Quickbooks to maintain accurate financial records.
• Prepare and analyze Accounts Receivable aging reports to monitor outstanding balances.
• Manage proactive communications with customers, ensuring collections are completed within 30 days of billing.
• Conduct diligent follow-up on aged receivables, providing clear communication and detailed written reports per customer.

Banking:

• Record ACH deposits in the bank system, ensuring accuracy and consistency.
• Perform monthly bank account reconciliation for multiple entities to ensure financial accuracy.
• Follow up on outstanding transactions and discrepancies to maintain up-to-date financial records.
• Be receptive to additional duties assigned by the manager as needed to support the finance team and company operations.

What you need to be successful:

• Possession of an Accounting diploma and/or active progress toward a CPA certification. Relevant training and coursework will also be considered.
• A minimum of 1 year of experience in an accounting role, with a specific emphasis on bank reconciliations.
• Familiarity with Generally Accepted Accounting Principles (GAAP) and a strong adherence to good work practices.
• A minimum of 1 year of experience using Quickbooks, with a preference for experience with Quickbooks Enterprise
• Strong attention to detail and a commitment to maintaining accurate financial records.
• Excellent organizational and time-management skills to effectively manage multiple responsibilities.
• Effective written and verbal communication skills to facilitate customer interactions and reporting.
• Proficiency in MS Suite
• Ability to work both independently and collaboratively within a team environment.

Responsibilities:

· Manage and process all invoices, purchase orders, and expense reports using QuickBooks.

· Reconcile financial Data to maintain accurate account balances and support compliance with established accounting practices.

· Review and reconcile vendor statements and resolve any discrepancies

· Maintain accurate and up-to-date vendor files in QuickBooks.

· Confirm accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices.

· Assist with month-end closing and other accounting tasks as required.

· Use Excel to create reports and analyze data related to accounts payable.

· Use Zoho Office Suite to manage and track vendor communications and documentation.

· Perform daily bank reconciliation and manage check & cash payments.

· Minimize financial errors by reviewing account discrepancies and propose courses of actions to minimize financial loss.

· Manage work order cycles and ensure all vendors, and independent contractors are promptly and accurately paid through Quickbooks.

· Utilize union-related knowledge and experience in relation to union dues and benefits.

Qualifications:

· At least 3 years of experience in an Accounts Payable role

· Knowledge of accounting principles and practices a MUST.

· Proficiency in Microsoft Excel a MUST.

· Union-related experience, including knowledge of union dues and benefits.

· Excellent attention to detail and accuracy

· Strong analytical and problem-solving skills

· Experience with Zoho Office Suite is a Plus

Education:

A Bachelor's degree in accounting or related field is preferred.

PBS Facility Service is seeking a skilled and proactive Building Superintendent/Handyman to oversee day-to-day maintenance and operations for a residential property. This role requires a hands-on, detail-oriented individual capable of ensuring the building is well-maintained and safe for residents and staff alike. The Superintendent/Handyman will work closely with the property manager and contractors to address any issues and complete necessary repairs. 

Doorman Duties and Responsibilities

• Greet and welcome all visitors, tenants, and guests in a friendly and professional manner
• Monitor the entry and exit of people and vehicles
• Ensure the safety and security of the premises by identifying and addressing any security threats and issues
• Provide assistance to visitors, tenants, and guests as needed
• Ensure that all visitors and tenants sign in and out of the premises
• Monitor CCTV systems and alarm systems
• Report any suspicious activity to the appropriate authorities
• Ensure that all fire safety protocols are followed
• Keep the premises clean and tidy

Doorman Requirements and Qualifications

• High school diploma or equivalent
• Previous experience in a customer service-related role preferred
• Excellent interpersonal and communication skills
• Knowledge of safety and security protocols
• Able to work independently or as part of a team
• Able to stand or walk for extended periods of time
• Able to lift and carry items up to 50 pounds
• Must be able to pass a background check

What you will do:

· Oversee and manage the overnight activities of the doorman team, including scheduling, coverage, training, and performance evaluation.

· Demonstrate effective leadership skills to motivate and inspire the doorman and security personnel.

· Collaborate closely with team members to achieve individual and company objectives.

· Exhibit innovative thinking to resolve issues and adapt to changing situations.

· Display a willingness to learn and adapt to new systems and processes.

· Possess excellent communication skills, particularly in managing critical situations professionally.

· Manage and resolve client complaints and concerns promptly and professionally.

· Ensure that all doormen adhere to building rules, regulations, and comply with safety and security procedures according to PBS standards.

What it takes to be successful:

· Be available to respond to emergencies or provide assistance 24/7.

· Showcase strong time management and multitasking abilities without direct supervision.

· Communicate effectively in English, and proficiency in other languages is a valuable asset.

· Create and update the personnel schedule every two weeks, accommodating emergency requests.

· Foster positive relationships with team members and attend team meetings as necessary.

· Conduct regular site visits to engage with employees and offer support.

· Train new hires and regularly assess their performance.

· Ensure employees adhere to company policies and building regulations.

· Document all interactions and discussions with team members.

· Handle customer complaints in a timely and professional manner.

· Review daily clock-in and clock-out times and make necessary adjustments.

· Confirm hourly check-ins from staff.

· Communicate all overnight activities to Director and day shift supervisors for assurance.

If you are passionate about leadership, creative problem-solving, and providing exceptional customer service, we encourage you to apply for this exciting opportunity as our Night Shift Doorman Supervisor at PBS Facility Service.

Qualifications:

· High School Diploma or equivalent required.

· 3-5 years of supervisory or management experience, preferably in the hospitality industry.

· Exceptional communication, interpersonal, and customer service skills.

· Proficiency in conflict resolution and complaint handling.

· Strong organizational and time management abilities.

· Knowledge of safety and security protocols.

· Flexibility to work evening and weekend hours as needed.

Must have a valid drivers license & own vehicle!! 

Company: PBS Facility Services

Location: Brooklyn, NY

Employment Type: Full-time

About Us

Founded in 2005 by Joel Berkovic, PBS Facility Services leverages over two decades of experience in commercial building services. Our goal is to deliver customized facility services that not only meet but exceed our customers' high standards, allowing them to concentrate on their core business operations.

About the Role

At PBS Facility Services, our Accounting team plays a crucial role in contributing to the growth and success of our organization. As the Controller, you will lead and expand the Accounting team, serving as a key driver behind PBS Facility Services' continued achievements. Reporting directly to the Founder & CEO and working closely with the COO, you will oversee accounting operations, including accounts payable, accounts receivable, general ledger, and financial reporting. We are seeking an ideal candidate with a minimum of a bachelor's degree in accounting or business and a minimum of 7 years of experience in a similar position.

What You'll Do

Provide oversight for all accounting operations, including accounts payable, accounts receivable, general ledger, and financial reporting.

Manage the monthly, quarterly, and annual financial close process.

Analyze financial data and provide valuable insights to management.

Develop and implement accounting policies and procedures.

Manage cash flow and forecasting activities.

Ensure compliance with accounting principles, tax regulations, and legal requirements.

Cultivate relationships with external auditors and tax advisors.

Lead and mentor the accounting team, comprising accounts payable, accounts receivable, and billing specialists.

Expand the accounting department, aiming for a team of 6 professionals.

Oversee P&L and FP&A responsibilities.

Prepare financial statements and reports.

Track key metrics, including revenue, labor cost, gross profit margin, billable hours, utilization rate, average bill rate, accounts receivable, accounts payable, and budgets.

Collaborate with other departments to enhance financial processes.

Report directly to the CEO.

Doorman Duties and Responsibilities

• Greet and welcome all visitors, tenants, and guests in a friendly and professional manner
• Monitor the entry and exit of people and vehicles
• Ensure the safety and security of the premises by identifying and addressing any security threats and issues
• Provide assistance to visitors, tenants, and guests as needed
• Ensure that all visitors and tenants sign in and out of the premises
• Monitor CCTV systems and alarm systems
• Report any suspicious activity to the appropriate authorities
• Ensure that all fire safety protocols are followed
• Keep the premises clean and tidy

Doorman Requirements and Qualifications

• High school diploma or equivalent
• Previous experience in a customer service-related role preferred
• Excellent interpersonal and communication skills
• Knowledge of safety and security protocols
• Able to work independently or as part of a team
• Able to stand or walk for extended periods of time
• Able to lift and carry items up to 50 pounds
• Must be able to pass a background check

Company: PBS Facility Service

Job Summary:

PBS Facility Service is seeking a Doorman Field Supervisor that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role requires an individual with strong leadership skills, the ability to make critical decisions, and a passion for problem-solving. The supervisor will be responsible for training and re-training team members as needed, building a strong team culture, and ensuring that the team meets daily and weekly performance standards.

Job Requirements:

· Supervise and manage the daily activities of the doorman team, including scheduling, training, and performance management.

· Demonstrated ability to lead and motivate a team of doorman and guards

· Strong desire to work collaboratively with others to achieve personal and company goals

· Ability to think outside the box and solve problems creatively

· Motivation to learn and adapt to new systems and processes

· Excellent communication skills, with the ability to manage critical situations professionally

· Ability to handle and resolve clients complaints and issues in a timely and professional manner.

· Ensure that all doormen follow building rules and regulations and are in compliance with all safety and security procedures.

· Must possess a valid driver's license and own a personal vehicle

Job Description:

· Being available to respond to emergencies or provide assistance 24/7

· Demonstrating the ability to manage time and multitask without direct supervision

· Communicating effectively in English, and fluency in other languages is a plus

· Scheduling personnel and handling emergency requests

· Providing team members with a schedule every two weeks and updating it as needed

· Developing positive relationships with team members and attending team meetings as necessary

· Conducting regular site visits to interact with employees and provide support

· Training new hires and evaluating performance regularly

· Ensuring that employees comply with company policies and building regulations

· Documenting all conversations with team members

· Handling customer complaints in a timely and professional manner

· Reviewing clock-in and clock-out times daily and making necessary adjustments.

· If you have a passion for leadership, problem-solving, and excellent customer service, we encourage you to apply for this exciting opportunity with PBS Facility Service as our Doorman Supervisor.

Job Overview:

Who we are: 

PBS Facility Service is a leader in facility management and services in the tri-state area. We are committed to delivering exceptional services that ensure the smooth operation and maintenance of properties across our portfolio. At PBS, we pride ourselves on fostering a professional and supportive work environment, where every team member plays a crucial role in our success.

About the Role:

We are seeking a professional and welcoming Receptionist to join our team. As the first point of contact for clients, employees, and visitors, the Receptionist is key to creating a positive first impression. This role requires a detail-oriented, organized individual who can handle multiple responsibilities with a high level of professionalism and discretion. In addition to traditional receptionist duties, the position will support basic HR functions, offering an opportunity to expand your skill set in both administrative and human resources areas.

What you will do:

·         Greet and Assist: Welcome visitors, clients, and employees warmly, providing exceptional customer service and answering any questions they may have.

·         Phone Management: Answer and direct phone calls in a friendly, efficient manner, ensuring inquiries are addressed or transferred to the appropriate departments.

·         Reception and Office Maintenance: Maintain the reception area and all common areas (e.g., kitchen, lobby, office) in a clean and tidy manner, creating a professional atmosphere for all who visit or work at PBS.

·         Mail and Deliveries: Receive and distribute deliveries, sort incoming mail, and ensure outgoing mail is processed efficiently.

·         Administrative Support: Operate standard office equipment, including, copy machines, and computers. Manage general office filing systems and organize paperwork as required.

·         Record Keeping: Keep accurate records of visitor logs, calls received, and messages delivered to ensure seamless communication within the office.

·         Supply Inventory: Monitor office supply levels, order replenishments as needed, and keep inventory organized.

·         HR-Related Support: Assist with scheduling interviews, maintaining confidentiality in handling sensitive documents, and helping new hires complete initial onboarding paperwork when necessary.

HR Competencies:

·         Confidentiality: As the Receptionist may interact with sensitive information, the ability to maintain confidentiality in HR-related tasks is critical.

·         Communication Skills: Effective communication is essential, both for greeting visitors and conveying important HR information accurately and professionally.

·         Organizational Skills: Handling office logistics, managing appointments, and organizing paperwork are all essential to ensuring smooth day-to-day operations, particularly when supporting HR functions.

What you need to be successful:

·         High school diploma or equivalent (GED) required

·         2-3 years of receptionist experience in a fast-paced office environment

·         Proficiency in Microsoft Office (Word, Excel, Outlook)

·         Minimum typing speed of 35 wpm

·         Excellent phone etiquette and strong communication skills

·         Fluent in English, with strong reading, writing, and speaking abilities

·         Comfortable multi-tasking, prioritizing, and working independently

·         Exceptional interpersonal skills, with the ability to interact professionally with a diverse range of people while under stress

·         Bilingual in Spanish is required to accommodate our diverse client and employee base

·         Punctuality and Reliability: Must have a strong attendance history and demonstrate a commitment to being on time and ready to work

• The handyman role is to manage day-to-day building maintenance

• Maintenance the building in top shape thru maintenance and inspections.

• Responsible to create and implement proper schedules and checklists for preventative maintenance.

• Make sure that all work is properly completed on daily basis.

• Complete and update status of all work Orders thru work order System

• If the work order cannot be completed, update notes on work order software.

• Maintains fresh paint on interior of the building.

• Create compliance check log.

• Maintains inspection logs for sprinkler systems, fire extinguishers. Elevators, and other building systems as required by city, state and federal law.

• Conducts regular preventative maintenance on items throughout the interior and exterior of the building.

• Create log for the above requirements.

• Keeps entrances, walkways and stairways clear of ice, snow, and debris

• Be Disaster Ready - Take actions to deal with the results of delays, bad weather, or emergencies.

• Maintain jobsite safety, health, and cleanliness

• Verify all work is done in a good workmanship level.

• Ensure project documentation and reports are complete.

• Other duties as assigned by property manager.

• Maintain inventory of all tools and supplies, prepare purchase order for supplies and tools in a timely manner for approval.

• Maintain Licenses/certificates and FDNY qualified person required for the building.

• Tools need to be safe guarded, neat, and organized always

• MUST always clock in and out, even when responding to an emergency

• All Overtime requests must be reported and approved by building manger writing

• Must leave your workstation ready in case another handyman has to come in for emergencies.

• Building Management requires days off that will NOT be paid. (Can apply PTO to offset the days)

Required Knowledge, Skills, and Abilities

• Must have strong problem-solving skills.

• Has the ability to perform basic repairs in electrical, plumbing, and mechanical systems.

• Has the ability to paint, plaster sheetrock and carpentry work.

• Must have good communication and interpersonal skills.

• Must have superior customer service skills.

• Must be detail oriented and have good scheduling skills.

• Must be proficient at safely using tools associated with the job.

• Has knowledge of building codes and safety standards as set forth by the state and federal governments have a valid S-95 Fire safety Certificate

• Must have a valid driver’s license.

• Must be able to lift heavy items.

• Must be able to maneuver in small spaces.

• Must be able to kneel and crouch or climb tall ladders.

Work Environment

• Must be able to deal effectively with unruly or unhappy tenants.

• Must be able to work in dirty, hot, cramped and otherwise uncomfortable areas.

• Time will be spent walking all over the property, including up and down stairs.

• The handyman role is to manage day-to-day building maintenance

• Maintenance the building in top shape thru maintenance and inspections.

• Responsible to create and implement proper schedules and checklists for preventative maintenance.

• Make sure that all work is properly completed on daily basis.

• Complete and update status of all work Orders thru work order System

• If the work order cannot be completed, update notes on work order software.

• Maintains fresh paint on interior of the building.

• Create compliance check log.

• Maintains inspection logs for sprinkler systems, fire extinguishers. Elevators, and other building systems as required by city, state and federal law.

• Conducts regular preventative maintenance on items throughout the interior and exterior of the building.

• Create log for the above requirements.

• Keeps entrances, walkways and stairways clear of ice, snow, and debris

• Be Disaster Ready - Take actions to deal with the results of delays, bad weather, or emergencies.

• Maintain jobsite safety, health, and cleanliness

• Verify all work is done in a good workmanship level.

• Ensure project documentation and reports are complete.

• Other duties as assigned by property manager.

• Maintain inventory of all tools and supplies, prepare purchase order for supplies and tools in a timely manner for approval.

• Maintain Licenses/certificates and FDNY qualified person required for the building.

• Tools need to be safe guarded, neat, and organized always

• MUST always clock in and out, even when responding to an emergency

• All Overtime requests must be reported and approved by building manger writing

• Must leave your workstation ready in case another handyman has to come in for emergencies.

• Building Management requires days off that will NOT be paid. (Can apply PTO to offset the days)

Required Knowledge, Skills, and Abilities

• Must have strong problem-solving skills.

• Has the ability to perform basic repairs in electrical, plumbing, and mechanical systems.

• Has the ability to paint, plaster sheetrock and carpentry work.

• Must have good communication and interpersonal skills.

• Must have superior customer service skills.

• Must be detail oriented and have good scheduling skills.

• Must be proficient at safely using tools associated with the job.

• Has knowledge of building codes and safety standards as set forth by the state and federal governments have a valid S-95 Fire safety Certificate

• Must have a valid driver’s license.

• Must be able to lift heavy items.

• Must be able to maneuver in small spaces.

• Must be able to kneel and crouch or climb tall ladders.

Work Environment

• Must be able to deal effectively with unruly or unhappy tenants.

• Must be able to work in dirty, hot, cramped and otherwise uncomfortable areas.

• Time will be spent walking all over the property, including up and down stairs.